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Frequently Asked Questions

  • What is included with this gift set?

    Every Hearten gift set includes three things: a necklace, a heartfelt message card written for the specific relationship, and a luxury mahogany LED spotlight box that lights up when opened. It arrives gift-ready. No wrapping needed.

  • What makes this different from a regular jewelry gift?

    Most jewelry arrives in a plain box. A Hearten gift is a complete moment. The LED spotlight box lights up the necklace when she opens it. The message card says what most people struggle to put into words. Customers say the unboxing is when the gift lands, not just the necklace.

  • Will the necklace tarnish, change color, or cause skin irritation?

    No. All Hearten necklaces are made from stainless steel with 14k gold plating. They are waterproof, tarnish-resistant, and hypoallergenic. Safe for sensitive skin and built for everyday wear.

  • How fast will my order arrive? Do you ship from the USA?

    Yes, we ship from the USA. Standard delivery takes 5 to 8 business days. Express options are available at checkout for birthdays, anniversaries, or any gift that cannot wait.

  • What is your return policy?

    We accept returns within 30 days of delivery on eligible items. If your order arrives damaged, incorrect, or defective, contact us and we will resolve it immediately.

  • Is this a good anniversary or birthday gift for a wife from a husband?

    Yes. It is one of our most gifted items from husbands for anniversaries and birthdays. The message card is written specifically from husband to wife. Customers say it is the first gift that gave their wife genuinely happy tears.

  • Can this be given as a "just because" gift with no special occasion?

    Yes. Many husbands choose this gift with no occasion at all. The LED box, the necklace, and the message card together create a moment on their own.