Product care instructions

Frequently Asked Questions

  • What is included in this gift set?

    She receives three items: a personalized name necklace with your chosen names, a printed message card from your family, and a presentation gift box. Everything arrives ready to give.

  • How do I add the names to the necklace?

    You enter the names during checkout. You can choose 2 or 3 names, up to 11 characters each. The names appear in elegant cursive on the necklace.

  • How long does shipping take?

    We ship from the USA. Standard delivery arrives in 3 to 6 business days. Free standard shipping on every order. Express shipping is available at checkout if you need it sooner.

  • Is the necklace good quality?

    The necklace is available in polished stainless steel or 18K yellow gold finish. The chain is adjustable from 16 to 24 inches with a 9mm lobster clasp.

  • Does it arrive ready to give as a gift?

    Yes. It comes in a presentation gift box with the message card already inside. No wrapping needed.

  • Is this a good Mother's Day gift?

    Yes. The necklace carries her children's names and comes with a message card from the whole family. It is one of the most personal gifts a mother can receive.

  • What if I need to return or exchange?

    Because this is a personalized item, it follows our made-to-order return policy. If something arrives damaged or incorrect, contact us at support@heartenforyou.com and we will make it right.

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